The Wedding House
Effective Date: 17/02/26
The Wedding House respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our wedding décor and styling services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The Wedding House is a wedding styling, décor and design company based in Worcestershire, United Kingdom.
For the purpose of data protection laws, The Wedding House is the Data Controller of your personal information.
If you have any questions about this policy, please contact:
Email: info@the-wedding-house.co.uk
Business Address: The Wedding House, Unit 4
Droitwich
WR9 0NX
Website: https://the-wedding-house.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us
- Full name
- Email address
- Phone number
- Wedding date
- Venue details
- Event information
- Any details submitted through contact forms, consultation bookings, brochure requests or email correspondence
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Referring website
- Device information
This data helps us improve our website experience.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries
- Provide wedding décor and styling consultations.
- Prepare quotes and proposals.
- Deliver booked services
- Communicate about your event.
- Improve our website and services.
- Send relevant marketing communications (only where consent has been given)
We do not sell your data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual Necessity – to provide the services you request
- Legitimate Interest – to improve our services and respond to enquiries
- Consent – for marketing communications
- Legal Obligation – where required for tax or regulatory compliance
5. Marketing Communications
If you opt in to receive marketing emails, we may send you:
- Styling inspiration
- Wedding décor tips
- Updates on new collections
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.
6. Sharing Your Data
We may share your data with:
- Trusted suppliers or venues (where necessary to deliver your styling services)
- Professional advisors (accountants, legal advisors)
- Website hosting providers
- Email marketing platforms
All third parties are required to protect your personal data and process it in accordance with the law.
7. Data Storage & Security
We implement appropriate technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss
- Misuse
- Alteration
Your data is stored securely and only accessible to authorised personnel.
8. How Long We Keep Your Data
We retain personal data only as long as necessary:
- Enquiry data: up to 24 months
- Client booking data: up to 7 years (for tax and accounting purposes)
- Marketing data: until you withdraw consent
9. Cookies
Our website uses cookies to improve user experience and analyse website performance.
Cookies may be used for:
- Website functionality
- Analytics (e.g., Google Analytics)
- Marketing and remarketing
You can manage cookie preferences through your browser settings.
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data.
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time.
To exercise any of these rights, please contact us at [Insert Email Address].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
11. Third-Party Links
Our website may contain links to third-party websites (such as recommended wedding suppliers). We are not responsible for the privacy policies or practices of external websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.